Photography Frequently Asked Questions

Q. I can find photography a lot cheaper elsewhere, will you match those prices?

A. Nice try, but no. You generally get what you pay for. However, Jeffrey M. Ferrell gives great clients lots of extras that others will nickel and dime you with. Pleasant surprises await clients who inter into "success partnership" relationships with Jeffrey.

Q. How are you different from other "Professional Photographers" and why should I use your Studio?

A. Jeffrey is a very low volume, very high quality, client focused photographic artist. He is a photographer who travels to and visits with clients every step of the way. This saves you a lot of travel time and mileage. Although not perfect, he spends a great deal of time as a consultant getting to know his clients in order to best photograph them. He spends the right amount of time in the photography session to get the desired results. Don't ask him to cut corners. He plans extensively and rarely cuts corners. He takes the time to do things right and has proprietary systems that usually ensure a great outcome.

Q. We are very busy and just want a fast great picture of our family, do I have to spend all of that consultant and photography time?

A. If you have small children, the time is a great investment in your heritage and it is silly to not go the distance. You will be glad you made the time. If it is too much time for you, have fun at the mall's department store photo waiting room and enjoy the cheap pictures.

Q. I am a busy business person and just need a quick head shot or on location executive portrait .

A. That's fine. If you are used to being in front of a camera, Jeffrey can work with your trusted and reliable staff, and set up a meaningful session. A short personal talk with Jeffrey will cement the professional image you want to convey. 

Q. Do you offer any kind of Guarantee?

A. Yes, Jeffrey has a Money Back Portrait Guarantee  insisting that you treasure, love or highly value your portraits! Jeffrey Promises to do his part but you have to promise and do your fair share. Jeffrey has had clients who showed up very late, not showed up at all, or worse, double booked their schedules and left well before the agreed upon photo session completion time. (This plays havoc with natural lighting and his photography session advancement plans.) A number of clients have had crappy/ lazy/ abusive/ sarcastic/ misleading attitudes.  Jeffrey has kept his word and been asked to return money twice in 18 years. One couple did not want the full refund, they wanted to continue their chaos, the other wanted their money back 3 days before seeing their custom family wall portrait. Now, out of respect for Jeffrey and respect for his Great Clients, irresponsible actions void the guarantee and most likely will immediately end the photography relationship. (Travel and all other necessary expenses are not covered in the guarantee.)

Q. Isn't that guarantee limited?

A. Respectful people will admire it. Childish people might think it is harsh. He had a 100% no questions asked Money Back Guarantee for over a 16 years. So it is not about the money, it is about respect and appropriate conduct. This is a business that supports Jeffrey and his family and a place for creating great custom client centered photography, not a landing pad for people who talk but never follow through nor a place for people to take out their anger against the rest of the world. Rest assured, if you and your group are serious and do your best in attitude, communication  and actions the Money Back Guarantee is available to you. And most likely you are never going to need it! Jeffrey has postponed sessions due to clients' family matters when he thought it best for the family. He is flexible when it is important but wont be abused.

Q. If I want a fast picture without a money back guarantee can I get Jeffrey to photograph us?

A. Generally no. In the past Jeffrey has made shortcut sessions available and has gotten burned. A quick professional snapshot should not be confused with a well thought out, well designed and well executed professional portrait. A number of people have bragged about owning a Jeffrey M. Ferrell professional signature portrait when they really owned a quick image he was nice enough to give them at a huge discount. From time to time he partners with other businesses/ organizations and photographs many groups. These are not his Premium Portraits and should not be confused with them.

Q. Do you photograph children and executives in places besides a stuffy studio?

A. Yes! Jeffrey specializes in location portraits. He travels to his clients. He goes to your preferred or favorite locations. This allows children to be more relaxed and business people to be at their best.

Q. Do you photograph just children and pets?

A. Yes, the entire family matters.

Q. Does Jeffrey barter?

A. Only with reputable businesses and people.               Possibilities are vintage boats, certified diamonds, antiques, business ownership interests, nautical artifacts, architectural items, valuable art, real estate, some professional services, performance vehicles, etc. with and without cash balances by clients. 

Q. What is the best way to get started on my portraits?

A. Give Jeffrey a call. Realize that there are many things that are much more important than price. Consider what is meaningful and necessary for you. Yes, price is very important but there should be at least 5 or 6 things that are most important. Price only makes it happen. Think, and give Jeffrey a call.

Copyright 2011 Jeffrey M. Ferrell